Additional Program Information
Thank you for choosing Mount Pakenham for your snow school instruction.
**Please check the day and time on your confirmation to ensure accuracy**
ALL Snow School participants are required to fill out a WAIVER. Please click here to fill it out prior to your arrival.
If you will be renting ski or snowboard equipment, please make sure you have your RENTAL WAIVER filled out prior to arrival.
ALL WAIVERS ARE GOOD FOR THE SEASON. YOU ONLY NEED TO COMPLETE THE WAIVER ONE TIME PER SEASON.
PRIVATE & DISCOVER LESSONS:
Please check-in at Front Desk MINIMUM 1 hour prior to your lesson time (especially if you require rental equipment).
PROGRAM LESSONS:
Please arrive 1 hour prior to your lesson time on the first day to collect envelope with instructor details. Students renting should arrive 1.5 hrs to ensure they are through the rental shop and geared up in time for the lesson start. Be sure to have your rental waiver completed before arrival. Click here to fill out the waiver which will be good for the entire 2024-2025 Ski season.
Subsequent weeks, please arrive & be ready ON SNOW 5 minutes prior to lesson time and meet at designated meeting area.
The first few minutes of class are allotted for instructor preparation: class organization, student dress and equipment and class activities.
ON THE FIRST DAY OF PROGRAM, EACH STUDENT WILL BE ASSESSED TO ENSURE THEY ARE IN THE CORRECT LEVEL OF ABILITY. ANY CHANGES ARE AT THE DISCRETION OF SNOW SCHOOL MANAGERS.
LATE ARRIVALS
Find a facilitator identified by a Mount Pakenham blue uniform. They will help connect you with your class. For group lessons, instructors cannot wait for or extend the lesson to accommodate late students. If the class is using the chairlift, you could be waiting up to 15min to join your class. Please be on time, ready to go.
CLASS SIZE
Minimum 3, maximum 10 (depending on age an ability).
Participants are grouped according to ability with classes usually set by the end of the second lesson. Students may be moved to a more appropriate level as determined by instructor and snow school facilitator.
CANCELLATIONS
We reserve the right to cancel programs because of insufficient reservations. If we cancel, refunds or alternate dates will be provided at your option.
For more information on our cancellation policy, please click here
YOUR SUCCESS
Our Pros follow the Mount Pakenham Skier/Rider progression program.
WEATHER
Programs run rain or shine, warm or cold. Please dress for all weather.
Dressing for the Weather
Mount Pakenham offers you a great opportunity to enjoy the outdoors. The secret to winter fun is dressing properly for the weather. You’ll want to be warm, dry and comfortable on the snow.
Check out our First Timers Guide to best prepare yourself (or your child), for a day on the slopes.
Helmets (Recommended)
Helmets are recommended for skiing and snowboarding and are included in your rental price. It is important to wear a properly fitted, ski/snowboard specific helmet. Helmets should fit snugly and not obstruct vision. Helmets can be worn with or without a light head covering underneath such as a balaclava. A properly fitted helmet can help reduce the possibility of a concussion in the event of a fall.
For information on concussion awareness, please see the Government of Ontario’s page on Concussion Safety
MISSED GROUP LESSONS
Make Up weekend is currently scheduled for Saturday March 1st or Sunday March 2nd. Group lessons will go out at 10:30am and/or 2pm, and participants will be grouped together by age & ability.
MISSED PRIVATE CONSECUTIVE LESSONS
Private program participants can join the group Make-Up weekend. Should you prefer a private lesson to make up a missed lesson - you may do so at your own expense and must be booked online.
For additional inquires, please contact ski@mountpakenham.com.
YOUR SATISFACTION
We welcome your questions, concerns and suggestions regarding our lesson programs.
