Cancellation Policy

IF YOU CANCEL A PRIVATE LESSON, DISCOVER or DISCOVER MORE LESSON:

  • More than 48 hours in advance, you may reschedule without penalty.
  • Less than 48 hours in advance, you will be charged a $25 administration fee to reschedule.
  • If you wish to cancel outright, you will be charged a $25 administration fee and a credit will be issued.
  • If you do not show for your scheduled lesson, we are not able to offer a refund or reschedule the lesson.

Rescheduled lessons must be taken by the end of the current season.

IF YOU CANCEL A PROGRAM:

  • More than 14 days prior to the first program day you will receive a refund less a $25 administration fee.
  • Less than 14 days prior to the first program day you will receive a credit less a $25 administration fee
  • After the program has begun, you will receive a credit for the remaining value of unused program days (at the discretion of our snow school), less a $25 administration fee.

Credits may be used to purchase ski tickets, passes, rentals, programs, camps or lessons during the remaining period of the ski season. Unused Credits expire at the end of the ski season.